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Business Improvement

Improvement is crucial for businesses of all types to stay ahead in today's competitive environment. Whether it's due to a change in the trading landscape, a shift in the management team, or a need for fresh ideas, businesses must continually strive for better performance.

As a consultant with extensive experience in rural businesses, including managing the Farm Retail Association (FARMA) and the Norfolk Family Mediation Service, I have the skills to assess the fundamental challenges faced by businesses and develop a plan for improvement.

During my time at FARMA, I successfully transformed the association from a losing organization to one that was thriving, with a solid cash reserve and partnerships with key organizations such as DEFRA, the Food Standards Agency, and the Soil Association. This was achieved through effective membership management, creating member value, and implementing a marketing strategy.

As the head of the Norfolk Family Mediation Service, I have improved performance by 20% and reduced the dependence on grants, making the organization more resilient. This was accomplished through a customer-focused approach, a new marketing plan, and a thorough review of expenditures.

Additionally, as the CEO of the Cambridge Family Mediation Service, I have implemented a new financial management system, recruited new staff, and overseen significant performance improvements in just the first six months of the role.

In addition to these in-depth approaches, I have also helped many businesses through one-on-one consulting or mentoring, focusing on implementing a strategic business improvement strategy.

If your business needs improvement, I would be happy to work with you to develop and implement a strategy tailored to your specific goals and objectives. Let's discuss how I can help take your business to the next level.